PRIVACY POLICY

The term Nexus or Nexusmobile.in or ‘us’ or ‘we’ refers to the owner of the website Nexora Retail Private Limited whose registered office is at Plt:6 Flat: 2nd floor, Gr, Sindhu Nagar Niwara CHSL, Nagari Niwara, Goregaon East, Mumbai-400065, Maharashtra, India. The term ‘you’ refers to the user or viewer or visitor of our website.

At Nexusmobile.in, we are committed to safeguarding your privacy. Our privacy policy is designed to inform you about the types of personal information we collect, how we use it, and the measures we take to protect your data.

This Privacy Policy explains how your personal information is collected, used, and disclosed by Nexusmobile.in This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

• This privacy policy sets out how Nexusmobile.in uses and protects any information that you give to Nexusmobile.in when you use this website.
• Nexusmobile.in is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
• Nexusmobile.in may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

● Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to NEXORA RETAIL PRIVATE LIMITED that is responsible for your information under this Privacy Policy.

● Country: where Nexusmobile.in or the owners/founders of Nexusmobile.in are based, in this case is India

● Website: Nexusmobile.in site, which can be accessed via this URL: https://www.nexusmobile.in/

● You: a person that is registered with Nexusmobile.in to use the Services.

What we collect

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
• We use Posthog to capture the customer journey and collect customer insight for Training, Marketing & Analysis purposes

Types of personal information collected by Nexusmobile.in :
A User may have limited access to the Website and utilize some of the Services provided by Nexusmobile.in without creating an account on the Website. Unregistered Users can access some of the information and details available on the Website. In order to have access to all the features and benefits on our Website, a User may be required to first create an account on our Website. As part of the registration process, Nexusmobile.in may collect the following categories of Personal Information from the Users (hereinafter collectively referred to as “User Information”):

• Name
• User ID;
• mail address;
• Address (including country and postal code);
• SMS for auto-read OTP;
• Contact list for “refer & earn”
• Gender;
• Age;
• Phone Number;
• Posthog user journey tracking
• Other details as the User may volunteer.
• Any other information required under the lawful contract or otherwise

Nexusmobile.in may keep records of telephone calls received and made for making inquiries, orders, or other purposes for the purpose of administration of Services.

Purposes for which your information may be used by Nexusmobile.in :

• Nexusmobile.in will retain User Information only to the extent it is necessary to provide Services to the Users. The information which Nexusmobile.in collects from you may be utilized for various business and/or regulatory purposes including for the following purposes:
• Registration of the User on the Website;
• Processing the User’s orders / requests and provision of Services (including provision of safe Services);
• Completing transactions with Users effectively and billing for the products/ Services provided;
• Technical administration and customization of Website;
• Ensuring that the Website content is presented to the Users in an effective manner;
• Delivery of personalized information and target advertisements to the User;
• Improvement of Services, features and functionality of the Website;
• Research and development and for User administration (including conducting user surveys);
• Non-personally identifiable information, exclusively owned by Nexusmobile.in may be used in an aggregated or non-personally identifiable form for internal research, statistical analysis and business intelligence purposes including those for the purposes of determining the number of visitors and transactional details, and Nexusmobile.in may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates;
• Dealing with requests, enquiries, complaints or disputes and other customer care related activities including those arising out of the Users’ request of the Services and all other general administrative and business purposes;
• Communicate any changes in our Services or this Privacy Policy or the Terms of Use to the Users;
• Verification of identity of Users and perform checks to prevent frauds; and
• Investigating, enforcing, resolving disputes and applying our Terms of Use and Privacy Policy, either ourselves or through third party service providers.

Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.