FAQ
Any Questions? We are Here to Help. Read All the Frequently Asked Questions Below.
FAQs
Are the products listed on Nexusmobile.in Original and New?
Yes, We Sell 100% Original and New products which can be verified by any of the Brand respective authorized service centers or retailers.
My order hasn't arrived yet. Where is it?
Your can track your order by logging in to your account and also via the tracking link sent to you via email, still didn't find any tracking details then Call us on : 9892507557 or mail us on : customercare@nexusmobile.in
Do you deliver on public holidays?
Yes we Deliver on Public Holidays also. The Delivery is Closed only if there are any restrictions Given by the Government.
Do you deliver to my postcode?
Yes, We Deliver to almost every pincode in India.
How do I replace/return my order?
To raise a replacement request you can contact us via Call, Whatsapp, Email with your Order ID and Email ID/Phone Number that was used to place the order.
What are the available payment methods and EMI options?
We Accept various payment methods like Debit/Credit Cards, UPI, UPI Apps, Internet Banking, Wallets, Pay Later, Credit Card EMI, Debit Card EMI, etc.
How to Place an Order?
Placing an order with www.nexusmobile.in is easy and simple.
Step 1 – Browse through our wide range of products or just search for your desired product on our quick, powerful search placed at the header of every webpage. Use the dropdown menu to choose in a particular category.
Step 2 – While browsing the catalogue, you can select the product you wish to buy in your shopping cart, review the product and click on Buy Now on the product detail page.
Step 3 –Your selected product/s will show in your shopping cart, you can add the quantity or remove the product from your shopping cart. To continue shopping, please click on the bar at the left side or proceed to checkout by clicking on the bar at the right hand side.
Step 4 – You can either be logged in or shop by selecting the product , proceed to checkout or choose Guest Checkout, kindly provide us your email id and contact number, the billing and shipping address and proceed to review your order.
Step5 – Please review your order details and proceed with payment. Payment method details are given in our Payments & Returns link in the Help section at the footer of our webpage.
Step 6 –After payment completion you will be directed to the Order Acknowledgement page showing all the order details and the unique order number used to track your order.
Status on – Order, Payment, Shipment
You can review the status of your order right from booking to completion on My Account section and select My Orders.
My Account
As a registered member you can now enjoy the following benefits:
Express Checkout – Sign In and proceed to checkout for quick ordering
Order History – Review the details of your order history and status.
Address Book – Create and save addresses of your family and friends for faster checkout.
Update Profile – make updates in your account registration details, even change the password.
How to Track your Orders?
You can track your order by selecting My Orders in My Account section, simply click on the order number and you will be provided with all the details of shipment and status. We also have a Track Your Order button at the header of our webpage, simply click on that and provide us with your order number, your email id would already be entered, just click on Submit and you will be provided with all the details of shipment and status.
